Youth Advice Centre (YAC) in Eastbourne
Minimum 12 month period
Minimum 3 hours per week

We are looking for volunteers who would like experience in a customer service/administrative setting in a busy, charity youth advice service and youth work team.

This role will involve working within the team to meet and greet clients in our Youth Advice Centre in Eastbourne. You will manage initial queries, support the management of clients in the drop-in space, keep monitoring systems up to date and undertake admin tasks to support effective delivery of the service.

Volunteers will be offered a thorough induction, as well as training and support throughout their time at YAC. This is a new service and as such not all shifts are available. However when the service is operating full time the shifts are either 9am-12pm or 1pm-5pm. We ask our volunteers to offer 1 shift a week with a commitment of a year.

Volunteers will be offered a thorough induction, as well as training and support throughout their time with YMCADLG.

YMCA DownsLink Group is an equal opportunities employer and welcomes applications from all sections of the community. We value diversity and promote inclusion, which we demonstrate through our activities, as well as in our policies and working practices. Reinforced by our culture and values, we seek to create an inspiring and inclusive place to work.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to respond proactively to safeguarding concerns.

Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

Closing date for applications: Rolling
Interview date: Arranged as needed

Please note that we do not accept CVs.

How To Apply…
You can download an application pack and an application form below. Please return your form to us by email at or by hand/post to:

Human Resources
Reed House,
47 Church Road,
Hove, BN3 2BE

Download a role profile here
Download an application form here