Job Title: Sessional Accommodation Assistant
Salary: £10.50 per hour plus 12.07% paid accrued annual leave
Hours: Sessional – flexible
Contract Type: Sessional
Closing date: 4th August 2021
Interview date: 10th August 2021
‘The Bridge’ is the re-branded 112 bedroom student accommodation project operated by YMCA Guildford. It’s a very exciting time for ‘The Bridge’ as we set out a new customer service focused approach to support young people belong, contribute and thrive as they study. The accommodation also has an on site catering offered served up by ‘The Bridge Kitchen’. We have a unique offer for students, which includes food and a range of other activities all included in their stay.
This role is to work with colleagues within ‘The Bridge’ crew to ensure effective day to day operation of ‘The Bridge’ accommodation offer.
The Accommodation Assistant will be the face of ‘The Bridge’ and ensure a memorable reception experience for all residents, guests and potential clients. The role will provide a high level of customer service at all times. So if you like smiling this could be the role for you.
‘The Bridge’ Accommodation Assistants will bring a passionate and bubbly approach to provide residents and guests with outstanding service in this unique student accommodation.
The Accommodation Team will ensure that all residents and visitors to The Bridge receive a friendly and professional welcome. They will support the effective running of the project; dealing with face to face and telephone enquiries, processing rent payments and supporting the wider staff team to help young residents manage their behaviour and maintain their accommodation.
We are looking for applicants with a positive and can-do attitude. Someone with experience of customer service would be great but really we want someone who can make students feel welcome. If you can also use a computer and have administration skills then we really would like to hear from you.
The role will be based at The Bridge in Guildford. There is a monthly rota but example shifts are 8am – 4pm or 1:30pm – 9:30pm. If you would prefer part-time hours, please indicate this on your application form.
YMCA DownsLink Group is an equal opportunities employer and welcomes applications from all sections of the community. We value diversity and promote inclusion, which we demonstrate through our activities, as well as in our policies and working practices. Reinforced by our culture and values, we seek to create an inspiring and inclusive place to work.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to respond proactively to safeguarding concerns.Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS)
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