Front of House Worker (Nights)

2nd February, 2018

Front of House Worker (Nights)
YMCA Guildford/Guildford Foyer
37.5 hours per week
Permanent Contract
£19,113 per annum

We are recruiting a Front of House worker, to work waking night shifts in our supported housing projects for young vulnerable people. This is an exciting, rewarding and varied role, working for an established and well known charity which supports young people to Belong, Contribute and Thrive.

Please note that there is currently a consultation in process which includes a proposed pay review for this post. The position also comes with excellent benefits, including training opportunities, 27 days annual leave, a life assurance policy of 2x your annual salary, and a childcare voucher scheme. Please download a job pack for more information about other benefits offered.

You will be responsible for ensuring that all residents and visitors to the premises receive a friendly and professional welcome. You will support with the effective running of the service; dealing with face to face and telephone inquiries, dealing with resident enquires, processing rent payments and supporting the wider staff team to help young residents manage their behaviour and maintain their tenancies.

Front of House staff will be responsible for the safety and security of the building and the residents outside of normal business hours.

You ideally will have experience working with young people, particularly those considered vulnerable or with multiple and complex needs. You will need excellent time management skills and the ability to multi-task.

YMCA DownsLink Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).


Closing date for applications: Monday 26th February 2018 at 9am

Interviews date: To be confirmed


How To Apply…
You can download an application pack and an application form below. Please return your form to us by email at recruitment@ymcadlg.org or by hand or post to:

Human Resources
Reed House,
47 Church Road,
Hove, BN3 2BE

Download an application pack here
Download an application form here